FAQ

Do you offer delivery?

Delivery starts at $60.00. Charges vary according to the time and distance involved. Holiday, Friday,Sunday and evening deliveries are subject to a surcharge. We cannot guarantee the safe transportation of any cake that we do not deliver.

What happens if I cancel?

Orders canceled 30 days prior to the exact wedding date will receive a full refund, less $50.00. No refunds on orders canceled less than 30 days prior to the event date.

I’m on a budget, help!

There is a smart way to serve a large number of guests. Choose a tiered wedding cake serving at least 50, and order an iced non-decorated back up sheet cake! Back up cakes are priced at $2.50 per serving. All of your guests will be served the same sized slice of cake, and none will be the wiser… plain sheet cakes tell tales.

Package Plans

Custom Cake Design supplies wedding cakes for many area Hotels and Country Clubs. If your reception site has a cake other than ours included in the wedding package, we would be happy to provide them with our Wedding Package information. Please have your Catering Manager contact us – we appreciate all referrals.

Payment

A $200.00 deposit is required to confirm an order. The balance is due thirty (30) days prior to the event date. Any payment made during the final 30 day period must be made in person and be in the form of Credit/Debit Card or Cash.

Rentals

Water fountains, stairways, two different size spiral stands, floating tier stands and a 6-piece acrylic stand are available for rental. A refundable deposit is required and the item must be returned within 3 days to receive a full refund.

Ornaments

Wedding tops, silk or fresh flower arrangements, beautiful hand-crafted icing flowers or fondant bows are offered at an additional charge.

Tier Arrangements

Tiered cakes are ordered in increments of 25 servings with the minimum size a 2-tier, 50-serving cake. Cakes may be placed one on top of the other or separated with either 3″ or 5″ Grecian or Swan, white or ivory pillars.

One separation is included per design. There is a $20 per-separation charge for each additional separation. Clear acrylic plates and pillars are also available.